SFTP Access Issues – Permission Denied

Incident Report for Adra Suite

Resolved

This incident has been resolved.
Posted Aug 17, 2026 - 23:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2026 - 13:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 17, 2026 - 13:03 UTC

Investigating

We are currently investigating SFTP access issues where users may receive a “Permission Denied” error when attempting to connect.
Our team is actively looking into the issue. We will provide an update as soon as more information is available.
Posted Aug 17, 2026 - 10:18 UTC
This incident affected: SFTP (SFTP EU, SFTP AU, SFTP US).
← Current Status Powered by Atlassian Statuspage